FAQs

To show our appreciation for our loyal customers, we offer a 10% discount on our services for those who choose a monthly, biweekly, or weekly cleaning schedule. By opting for regular cleaning, you not only keep your space consistently fresh but also enjoy these great savings. Contact us today to set up your recurring schedule and start benefiting from this exclusive discount!

Pricing depends on the size of the space, the type of cleaning required, and any special requests you may have. For an accurate quote, please view our booking page or contact us directly.

Booking your cleaning service with us is quick and easy! In less than one minute, you can create a custom cleaning quote tailored to your needs, schedule your service, and make secure payment—all online. Simply visit our website, enter a few details about your space, and we'll handle the rest. If you prefer, you can also call us directly, and we’ll guide you through the process.

We charge the customer's credit card at the time of booking to streamline the process and ensure a smooth and secure transaction. This helps us confirm your appointment and reserve our team’s time specifically for you. By handling payment upfront, we can focus on providing you with exceptional service, knowing that all details are taken care of.

If you need to reschedule, don’t worry—your paid booking is valid for 30 days. This allows you ample time to choose a new date that works for you without losing your initial payment. Just let us know your preferred time, and we’ll be happy to accommodate your request.

We understand that plans can change, and we strive to be as flexible as possible. While we don’t offer refunds for canceled services, we’re happy to help you reschedule at a time that’s more convenient for you. To accommodate our schedule and ensure we can serve all our clients efficiently, we kindly ask for 12-24 hours’ notice if you need to cancel your booking. Your understanding is greatly appreciated, and we look forward to serving you at a new time that works better for you.

Your satisfaction is our top priority. If you’re not completely happy with our service, please contact us within 24 hours, and we will address any issues promptly to ensure you’re satisfied.

Of course not! As professionals, we come fully equipped with all the necessary cleaning supplies and equipment to ensure a thorough job. The only thing we ask is that you provide your own toilet cleaning brush for sanitary reasons. If you don’t have one, don’t worry—we carry disposable toilet cleaning wands to take care of that for you. Your convenience and satisfaction are our top priorities!

To help us provide the most efficient and thorough cleaning service, we recommend that you declutter your space as much as possible before our visit. By clearing away items from countertops, floors, and other surfaces, you'll allow us to clean more spaces, more efficiently. Additionally, we suggest putting away any personal items or valuables to ensure they are kept safe and secure. This preparation helps us focus on delivering the highest quality of cleaning for your home.

We primarily serve the Jupiter, FL area and surrounding communities. If you’re unsure whether we cover your location, please reach out to us, and we’ll be happy to assist you.

Yes. Our online payment system uses Stripe, which is one of the world's largest online payment processors. No critical credit card information is stored on our servers and all communication is encrypted with an SSL certificate.